Welcome to Horkmaal.
These Terms & Conditions govern your use of the Horkmaal website and your purchase of products through our online store.
By accessing or using our website, you agree to comply with these terms.
Horkmaal operates as an online e-commerce platform offering gadgets, electronics, accessories, lifestyle products, and related products.
We reserve the right to update our product range, pricing, availability, website content, and services at any time.
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability displayed on our website are accurate.
However:
Customers are encouraged to review the product information before placing an order.
All products are subject to availability.
If a product becomes unavailable after an order is placed, Horkmaal may contact the customer to offer an alternative, modify the order, or cancel the unavailable item.
Prices displayed on the website are listed in Bangladeshi Taka (BDT), unless otherwise stated.
Horkmaal reserves the right to change prices at any time without prior notice.
The applicable price for an order will generally be the price displayed at the time the order is confirmed, subject to obvious pricing errors or technical issues.
When you place an order, you are submitting a request to purchase the selected products.
Horkmaal may contact you to confirm order details before processing the order.
We reserve the right to cancel or decline an order in cases including:
Customers are responsible for providing accurate information when placing an order.
This may include:
Incorrect information may result in delivery delays or unsuccessful delivery.
Horkmaal may offer different payment methods, including applicable online payment methods and Cash on Delivery, depending on product, location, and availability.
Payment methods may change from time to time.
Horkmaal aims to deliver orders within the estimated delivery timeframe communicated to the customer.
Delivery times may vary based on:
Estimated delivery times are not always guaranteed.
Where applicable, customers may be requested to inspect the package or product upon delivery.
If an order arrives damaged, incorrect, or incomplete, customers should contact Horkmaal as soon as possible.
Returns, replacements, and refunds are governed by the Horkmaal Refund & Returns Policy.
Customers should review that policy before purchasing.
Where applicable, products may include manufacturer or seller warranty coverage.
Warranty terms depend on the product and applicable warranty provider.
Warranty does not necessarily cover damage caused by misuse, accidents, unauthorized modifications, physical damage, or normal wear and tear.
Customers agree not to:
All website content, including logos, graphics, text, images, product descriptions, design elements, and other materials, may be protected by applicable intellectual property laws.
Horkmaal’s branding and website materials may not be reproduced, copied, or commercially used without permission.
Horkmaal may use third-party services such as payment gateways, courier companies, analytics services, hosting providers, and other service providers.
Their services may be subject to their own terms and policies.
Customer information is handled according to Horkmaal’s applicable privacy practices.
Customers should review the Horkmaal Privacy Policy for further information.
Horkmaal may update these Terms & Conditions from time to time.
The latest version published on this website will apply to future use of the website and orders, subject to applicable law.
For questions regarding these Terms & Conditions, please contact:
Horkmaal Customer Support
Phone: 01972066242
Email: info@horekmaal.com
